"The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday's logic."1 We live in uncertain times. While the acronym VUCA (for our'Volatile, Uncertain, Complex, and Ambiguous' world) may have originated from military minds in the post-Cold War period, the eagerness and ease with which the business world has adopted it to describe today's global economy is striking.2 It's estimated that as many as half of the world's CEOs now view uncertainty as the single biggest external threat to their business.3 The only way to find answers to the uncertainty we anticipate and the change that we fear is to ask the right questions.

In this special guest feature, Betsy Hilliard, Principal Scientist at Valkyrie, offers three emerging trends showing how AI will play a major role in a post-COVID world and shape the business landscape moving forward. Valkyrie is a science-driven consulting firm that aims to solve organizational and global challenges through AI and machine learning. Previously, she worked as a Data Scientist at USAA Bank and RIIPL (a Rhode Island policy research lab), and interned at Google, Yahoo! and Oak Ridge National Laboratory. Betsy has a Master's in Computer Science from Brown University where she was a research assistant and published work on multi-agent learning in economic markets and Reinforcement Learning for human-agent collaboration. She studied Computer Science and Economics at Brandies University.

As the indomitable Coronavirus continues its reign over the world, the lifestyle of mankind has changed drastically. People have been maintaining social distancing, started working from home, finding time to engage more with the family, and slowing down on business activities. This change in lifestyle will have a lasting effect even in the post-COVID-19 world. The fear in people's mind, the time they have now to themselves, the pause in the rat-race will create a different world for the generations of the future. The home-office concept will be the most enduring practice in the post-COVID-19 world.

As the ripple of COVID-19 careens around the globe, it's forcing humankind to innovate and change the way we work and live. The upside of where we find ourselves right now is that individuals and corporations will be more resilient in a post-COVID-19 world. Here are nine predictions of what our world may look like once we have left the pandemic behind. There was a time not too long ago when we were impressed by touch screens and all they enabled us to do. COVID-19 has made most of us hyper-aware of every touchable surface that could transmit the disease, so in a post-COVID-19 world, it's expected that we'll have fewer touch screens and more voice interfaces and machine vision interfaces. Prior to the pandemic, we saw the rollout of contactless payment options through mobile devices.

As the ripple of COVID-19 careens around the globe, it's forcing humankind to innovate and change the way we work and live. The upside of where we find ourselves right now is that individuals and corporations will be more resilient in a post-COVID-19 world. Here are nine predictions of what our world may look like once we have left the pandemic behind. There was a time not too long ago that we were impressed by touch screens and all they enabled us to do. COVID-19 has made most of us hyper-aware of every touchable surface that could transmit the disease, so in a post-COVID-19 world, it's expected that we'll have fewer touch screens and more voice interfaces and machine vision interfaces. Prior to the pandemic, we saw the rollout of contactless payment options through mobile devices.